Re: [HOE] Do not order from New Wave

["Brutorz Bill" <brutorzbill@hotmail.com>]

New Wave does indeed have Horrible customer service. I have ordered from 
them twice. Both times they processed my credit card the next day, but took 
up to 4 months to get me my full order. I Will Not use them again!
Regards,
Brutorz Bill


>From: Theo McGuckin <tsm@jlab.org>
>Reply-To: hoe@gamerz.net
>To: Hell on Earth <hoe@gamerz.net>
>Subject: [HOE] Do not order from New Wave
>Date: Mon, 15 Jul 2002 09:15:28 -0400 (EDT)
>
>
>Just as a warning (because the site was brought up on this list), I am
>having a VERY bad time dealing with New Wave (newwave.org).
>
>I ordered a bunch of minis from them over 3 weeks ago and got (what must
>have been an automatic) email saying that they would arrive in 7-10 days.
>Well nothing's shown up yet. That wouldn't be so bad, but I've written
>numberous emails and called multiple times (leaving messages, no one
>answers the phone) trying to get any information on my order. There's a
>recording saying that they just got back from the holidays (which I'm
>guessing is the 4th of July), but that was over a week ago. I also noticed
>that their voicemail is full, which probably means I'm not the only one
>having a problem with them.
>
>I've decided to contest the charge they made to my card for the order with
>my credit card company (incidently, it took them less than 24 hours to
>complete THAT transaction). But it's under $50 bucks so I don't know if
>there's anything that can be done.
>
>Anyway, FYI and carpe diem.
>
>Theo McGuckin - SysAdmin, JLab, Safety Warden (Bldg. 85)
>
>
>	It's nice to have a plan, any idea what yours is?
>
>
>
>
>To unsubscribe, send a message to esquire@gamerz.net with
>	unsubscribe hoe@gamerz.net
>as the BODY of the message.  The SUBJECT is ignored.
>




_________________________________________________________________
Send and receive Hotmail on your mobile device: http://mobile.msn.com