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Re: [DL] Shipping notice [SHANE]



markus.finster@chello.at wrote:

>I ordered Lone Stars & the Unity about two weeks ago. Now, does Peginc send a shipping notice, when an order actually gets shipped, or not?
>
>And how much time has to pass before peginc acknowledges that a package has been lost during transfer?
>I hope and I'm pretty sure that I'll get the books, but hey, I just had a looooong e-mail-discussion with the guys at dvdboxoffice.com because of one of my orders that still didn't reach me.
>And they told me, that they will resend a package only if the original one didn't reach it's (international) destination in up to 8 weeks.
>
>So, I just want to know what day I should mark in my calendar before I write a bitter and heartbreaking complaint to peginc. ;-)
>
>Markus
>
>
I'm not Shane, nor do I play him on TV, but here's a quote from the 
Pinnacle website:

-------------------------------------------------------------------------------------

Shipping Notes

Please allow 2-4 weeks for domestic delivery.

International Orders: Please note that we charge very close to what is 
charged to us to ship orders overseas in a timely fashion (1-2 weeks). 
This is often very expensive. It is sometimes cheaper to send smaller 
orders via 4th class ("book rate" mail). If you would like to order our 
books in this fasion (delivery time of 4-8 weeks), please fax the order, 
your shipping information, and credit card number to 540-381-7797.

To check on an order, email Orders@peginc.com. Please allow us a 
reasonable amount of time before emailing--we're a very small company 
and already receive several hundred emails a day. Thanks!

--------------------------------------------------------------------------------------

Hope this helps.

--David L. Hoff
dlhoff1@charter.net