[DL] Help Me (semi-OT, anyone at PEG)

[The Baron Samedi <baron11@netmcr.com>]

OK

I have always had a great deal of luck working with PEG in the past, and 
continue to enjoy their work.  However, recently, I have begun to get 
extremely frustrated with the company.  They have had 3 new books on their 
websight for almost a  month now.  These books have not arrived at my 
store.  Evidently, they are being very very tardy in sending 
them.  Normally, I prefer to support my local outlet and keep them in 
business, but this has gone beyond the range of a sane time to wait for new 
materials already released.   Now, this week I went to the S&R Online 
store, and tried to get overnight delivery for this Friday.  This did not 
work out, as my request for Overnight was apparently ignored by the 
computer, so I cancelled the order.  I could not even get an estimated 
time, at least without putting in my credit card number.  Not even an 
estimated time at that stage.  So, I tried to call.  The number was down, 
for some reason.  So I cannot call and I cannot even get a time estimate 
without finalizing my order.  I needed the books by Friday (hey, I allowed 
a month for them to come in) and was (and am) willing to pay $50 (Fifty 
Bucks I say) to get them by Friday.  I have emailed the Deadlands@aol.com 
addy but have not yet gotten a reply (been 12 hours).

I am very frustrated and fairly upset at this point.  Evidently, I should 
not have attempted to support the local retailer, and ordered immediatly 
when it appeared.  I will consider that lesson learned.  However this is my 
final attempt to get anyone to hear and answer me.  I have been a loyal 
customer for about 2 years now.  If anyone can help me please please 
email.  I am really not at all pleased.

TBS