[DL] FW: [GRW] Ordering from PEG

["Matthew DeForrest" <mmdeforrest@worldnet.att.net>]

I have been asked to cross post this by a gentleman on the Great Rail Wars
list whom I respect a great deal (The great thing about these lists, as
opposed to others I could name, is that such a description preserves
anonymity as I have not met anyone on the PEG lists who could not be
described as a lady or a gentleman.).  I hesitated to do so because I don't
remember an ordering backlog being a concern on this list.  As we move into
the con season crunch, however, I suspect that Shane and Lee will find
themselves stretched increasingly thin.  As such, while this may not apply
to you, it might to me and posting it here will help keep me quiet. ;)

Sorry to those who have already received this for the double posting.

Thanks and take care.

Matt

-----Original Message-----
I have placed my order for the new GRW rules and some boxed army sets.  It
is going on two weeks now and I still have nothing.  I am just curious what
experiences others have had ordering GRW items from PEG?

To be fair, I placed an order for the Deadlands Player's handbook and
Marshall's handbook and got them in a prompt manner.  This wait seems rather
long though.
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The word on the street and from official sources is that there has been an
unexpected delay with the mini supplier.  He is working a little triage to
get the GRW minis out (thus delaying the Fields of Honor minis).  The bad
news with this is that all of our minis are being delayed.  The good news is
that is sounds to me like a good groundswell for a great game.

One other thing you might want to keep in mind -- during the Cybergames
mismanagement fiasco, PEG lost a lot of its staff.  As of now, I think there
are only two and a half full timers on board (Shane, Lee, and occasional
help from Shane's wife Michelle).  That's a very small staff to be handling
mail orders, running the day to day operations, and writing and producing
games.  From past experience, PEG will make sure you get what you order as
fast as they can and, if anything goes wrong, will bend over backwards to
make sure that things are put right.

I know you are trying to be fair and are asking a fair question.  Please
don't take what I have said as fanboy jingoism (My RPG company right or
wrong!).  I am waiting for some minis myself so I understand your
frustration.  Please just wait a little longer and I'm sure you and I and
all the rest of us will find ourselves complaining that we don't have enough
time to paint.

I hope this helps.  Take care.

Matt